Tennessee Aquarium Website Online Privacy Policy
The Tennessee Aquarium has created this privacy statement in order to demonstrate
our firm commitment to privacy. The following discloses our information gathering
and dissemination practices for this website: tnaqua.org.
We use your IP address to help diagnose problems with our server, and to administer
our Web site. Your IP address is used to help identify you and your shopping cart.
Cookies
On the Internet, a cookie is a piece information that a Web site transfers to a
user's computer for record-keeping purposes. As a user moves from page to page at
the Tennessee Aquarium Website, a cookie is the only way that we have of knowing
who you are. An activity on one page may depend on what you selected on a previous
page. We use a cookie to keep track of your selection. Without cookies users may
be asked to provide the same information repeatedly or some activities would not
function at all.
The use of cookies is common on the Internet. Most major Websites use cookies. The
Tennessee Aquarium uses cookies only when appropriate. We never use cookies to retrieve
information from your computer that was not originally sent in a cookie from us.
We do not use information transferred through cookies for advertising purposes.
We never share cookies information with any third parties for marketing or other
purposes.
Registration Form
Our site's registration form requires users to give us contact information (like
their name and email address). We use customer contact information from the registration
form to send the user information about our company. The customer's contact information
is also used to contact the visitor when necessary. Users may opt-out of receiving
future mailings; see the choice/opt-out section below.
Links
This site contains links to other sites. The Tennessee Aquarium is not responsible
for the privacy practices or the content of other Web sites.
Order Forms
Our site uses an order form for customers to request information, products, and
services. We collect visitor's contact information (like their email address) and
financial information (like their account or credit card numbers). Contact information
from the order form is used to send orders and information about our company to
our customers. The customer's contact information is also used to get in touch with
the visitor when necessary. Users may opt-out of receiving future mailings; see
the choice/opt-out section below. Financial information that is collected is used
to bill the user for products and services.
Surveys and Contests
From time to time we conduct online surveys on our site. Our online surveys ask
visitors for contact information (like their email address)and demographic information.
We use contact data from our surveys to send the user information about our company.
The customer's contact information is also used to contact the visitor when necessary.
We also use the demographic data collected to tailor our visitors' experience at
our Website, showing them content that they indicate an interest in. Users may opt-out
of receiving future mailings; see the choice/opt-out section below.
We periodically run contests on our site in which we ask visitors for contact information
(like their email address). We use contact data from our contests to send users
information about our company. The customer's contact information is also used to
contact the visitor when necessary. Users may opt-out of receiving future mailings;
see the choice/opt-out section below.
Public Forums
This site makes chat rooms, forums, message boards, and/or news groups available
to its users. Please remember that any information that is disclosed in these areas
becomes public information and you should exercise caution when deciding to disclose
your personal information
Security
This site has security measures in place to protect the loss, misuse and alteration
of the information under our control. When you place orders our system makes use
of secure server software. The secure server software (SSL) encrypts personal order
information you input before it is sent to us. Furthermore, all of the customer
data we collect is protected against unauthorized access.
Children's Guidelines
The Tennessee Aquarium encourages parents and guardians to spend time online with
their children and to participate in appropriate activities on the Internet. No
information should be submitted to or posted at the Tennessee Aquarium Website by
guests under 13 years of age without the consent of their parent or guardian.
The Tennessee Aquarium does not distribute to third parties any personally identifiable
information without prior parental consent. We do not entice by the prospect of
a special game, prize or other activity, any child to divulge more information than
is needed to participate in the activity.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from
us at the point where we request information about the visitor. This site gives
users the following options for removing their information from our database to
not receive future communications or to no longer receive our service. l. You can
send email to eshop@tnaqua.org
Correct/Update
This site gives users the following options for changing and modifying information
previously provided. 1. You can send email to eshop@tnaqua.org
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site,
or your dealings with this Web site, you can contact:
Webmaster
Tennessee Aquarium
P. O. Box 11048
Chattanooga, TN 37401-2048
webmaster@tnaqua.org